Q. How do I transfer my account to a new device?
A. Wish to transfer your account to a new device? Start by installing the game and1. Go to in-game's [Settings] 2. Check [Sync Account] section3. Connect your Google Play or Facebook account by clicking the button4. Wait for the game to automatically restart and load saved data※ You must select the same account you used before.
Q. How do I link my data to an account?
A. You can link your game data to either Google Play or Facebook.Go to in-game's [Settings] and tap on the type of account you wish to link your game data to.
Q. My account is already linked. Can I change it?
A. You can link another account via in-game's [Settings] → [Sync Account] → [Sign Out], then tap on another account you wish to link.
Q. I purchased a package and haven't received it.
A. It may take up to 24 hours for you to receive the package. If the package doesn't arrive within 24 hours, please try again after relaunching the game. If this does not solve the issue, send us an inquiry. Google Play Store : Google Play Store receipt that includes the order numberex) GPA.XXXX-XXXX-XXXX-XXXXXApp Store : App Store receipt that includes the name of the purchased itemPlease send us an inquiry with a receipt attached, and we will assist you as quickly as possible.
Q. How do I delete/reset my account?
A. If you wish to delete/reset your account, you can do so via in-game's [Settings] → [Delete Account] on the bottom left side of the game screen. Please note that your data and in-game purchases will be permanently deleted and they cannot be restored whatsoever after deletion.
